TERMS & CONDITIONS

Introduction

These Terms and Conditions ("Terms") govern your access to and use of the ACCTION Inc. website located at acctioninc.com (the "Site") and the services provided by ACCTION Inc. ("Company," "we," "our," or "us").

By accessing or using our Site or services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

Services Description

ACCTION Inc. provides business consulting services, including but not limited to:

• 90-Day Scaling Sprint engagements
• Fractional Chief Business Officer services
• Business alignment and operational consulting
• Strategic planning and execution support
• The ACCTION Board™ methodology implementation

Use of Website

Permitted Use

You may use our Site for lawful business purposes, including:

• Learning about our services
• Scheduling consultations and discovery calls
• Accessing business resources and content
• Communicating with our team

Prohibited Use

You may not use our Site for:

• Any unlawful purpose or activity
• Transmitting harmful, threatening, or offensive content
• Attempting to gain unauthorized access to our systems
• Copying, reproducing, or distributing our proprietary content
• Interfering with the Site's functionality or security

Intellectual Property

Our Content

All content on this Site, including but not limited to text, graphics, logos, images, software, and methodologies (including the ACCTION Board™ and OMNIA Framework™), is the property of ACCTION Inc. and is protected by copyright, trademark, and other intellectual property laws.

Your Content

By submitting content to us (through forms, emails, or other communications), you grant us a non-exclusive, royalty-free license to use such content for business purposes, including improving our services and creating anonymized case studies.

ACCTION Board™ and OMNIA Framework™

These are proprietary methodologies of ACCTION Inc. Unauthorized use, reproduction, or distribution is strictly prohibited.

Consulting Services Terms

Service Agreements

Specific consulting engagements are governed by separate service agreements that incorporate these Terms by reference. In case of conflict, the service agreement terms prevail for that specific engagement.

90-Day Scaling Sprint

• Services are provided according to the agreed scope and timeline
• Client cooperation and participation are required for successful outcomes
• Results may vary based on business circumstances and implementation
• Payment terms are specified in the service agreement

Discovery Calls

• Complimentary discovery calls are provided for assessment purposes
• Information shared during discovery calls is confidential
• No obligation to proceed with services after the discovery call

Payment Terms

General Terms

• Payment terms are specified in individual service agreements
• All fees are exclusive of applicable taxes
• Late payments may incur additional charges as specified in service agreements

Refund Policy

• Refund terms are specified in individual service agreements
• Generally, services are non-refundable once engagement begins
• Specific circumstances may be addressed on a case-by-case basis

Confidentiality

Mutual Confidentiality

Both parties agree to maintain the confidentiality of proprietary and sensitive information shared during our business relationship.

Client Information

We protect client information and business data according to our Privacy Policy and applicable confidentiality agreements.

Our Methodologies

Our proprietary methodologies, processes, and business strategies shared during engagements remain our intellectual property.

Disclaimers and Limitations

No Guarantee of Results

While we use proven methodologies and best practices, we cannot guarantee specific business outcomes or results. Success depends on various factors, including market conditions, client implementation, and business circumstances.

Professional Advice

Our services provide business consulting and strategic guidance. We do not provide legal, accounting, or financial advice. Clients should consult appropriate professionals for such matters.

Website Availability

We strive to maintain Site availability, but do not guarantee uninterrupted access. We may temporarily suspend access for maintenance or updates.

Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the amount paid for services
• We are not liable for indirect, consequential, or incidental damages
• We are not responsible for business losses, lost profits, or opportunity costs
• Time limits for claims are specified in service agreements

Indemnification

You agree to indemnify and hold harmless ACCTION Inc. from any claims, damages, or expenses arising from:

• Your use of our Site or services
• Your violation of these Terms
• Your violation of any third-party rights

Privacy

Your privacy is important to us. Please review our Privacy Policy, which governs the collection and use of your personal information.

Communications

Electronic Communications

By using our Site or services, you consent to receive electronic communications from us, including emails, newsletters, and service-related messages.

Opt-Out

You may opt out of marketing communications at any time using the unsubscribe links in our emails or by contacting us directly.

Modifications

Terms Updates

We may modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our Site or services constitutes acceptance of the modified Terms.

Service Changes

We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.

Governing Law

These Terms are governed by the laws of Washington State, without regard to conflict of law principles. Any disputes will be resolved in the courts of Washington State.

Dispute Resolution

Initial Resolution

We encourage direct communication to resolve any disputes or concerns about our services.

Formal Disputes

For formal disputes that cannot be resolved directly, the following process applies:

• Good faith negotiation between parties
• Mediation if negotiation fails
• Binding arbitration as a final resort (if specified in the service agreement)

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and ACCTION Inc. regarding use of our Site and services.

Contact Information

If you have questions about these Terms, please contact us: ACCTION Inc. 

Email: support@acctioninc.com 

Phone: 1-206-305-2732 

Website: acctioninc.com

Acknowledgment

By using our Site or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

These Terms and Conditions were last updated on July 15, 2025.